Stockshifters

  • My Watchlist
  • My Account
  • About Us

  • How it works

  • Standard Returns Policy

  • Standard Shipping Policy

  • Payment Options

  • Privacy & Security

  • Contact

  • Buyer Terms & Conditions

  • Vendor Terms & Conditions

  • Frequently Asked Questions

  • Help

  • ProTrader Enquiry

Standard Returns Policy

Stockshifters Standard Returns Policy

Stockshifters releases funds to the seller 48 hours after a sale is completed. You therefore have 48 hours in which to inspect the goods and to inform us if the goods are not as described on the website.

Please note that because Stockshifters is a B2B marketplace, purchases made on Stockshifters.com are not eligible for return other than if they are mis-described on the site.
Please be aware that returns will only be accepted on stock which is complete, and as delivered. Any stock which has been sold on to a third party is therefore in breach of this policy and is ineligible for return.
Missing items and grading discrepancies need to be presented to Stockshifters in one concise document within a 48 hour period. After this submission no additions can be made.

To make a claim, please download this form and return it to us at customerservices@stockshifters.com or fax (+44 20 7283 8767)

Top

Buyer Refund Policy

Stockshifters holds buyer funds for 48 hours after stock is received. You therefore have 48 hours in which to inspect the goods and to inform us if the goods are not as described on the website. We will give a refund on any stock which is not complete or has been mis-described on the site.

Top

  • About us

    We are an innovative online trade marketplace that makes available quality branded clearance and surplus stock, direct from manufacturers and retailers, at significantly discounted prices to the trade.

     

    Our aim is to transform the secondary market for goods through providing a branded, innovative and trustworthy solution.

     

    Find out more about how Stockshifters.com works

  • Our Promise

    We deliver value by working closely with vendors to secure quality branded stock at competitive prices.

     

    We protect our customers and suppliers through secure payment for online, debit and credit card transactions.

     

    We support our marketplace through dedicated customer services available by phone and online.

     

    We provide flexibility in purchase methods, including 'Bid', 'Buy Now' and 'Make an Offer' mechanics.

  • Useful links

    About Us

    Your account

    Payment options

    Standard Shipping Policy

    Standard Returns Policy

    Privacy & Security

    Terms & Conditions

    Contact us


Copyright © 2011 - Stockshifters  |  About Us  |  Help  |  Contact us  |  Terms & Conditions  |  Standard Shipping Policy  |  Standard Returns Policy